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About Us

ABOUT QIIN
QIIN is a non-governmental, non-profit institution

established with the aim of enhancing satisfaction by bridging the gaps between customers (consumers) and organizations providing products and services through quality improvement activities. 

The Quality Improvement Institute of Nigeria (QIIN) is established for the purpose of advancing the culture of quality improvement through capacity building, research, and stakeholder engagement. QIIN thrives on evolving issues in the context of a non-governmental, nonprofit, and volunteer-driven organisation. It supports its strategic direction by empowering individuals and organisations to understand and implement national and international standards that drive quality improvement across sectors in Nigeria.

QIIN is committed to satisfying all applicable requirements, including ISO 9001:2015, statutory and regulatory obligations, and customer and stakeholder satisfaction, as well as the continual improvement of its quality management system.

Download Policy

QIIN provides unsurpassed understanding and implementation strategies for continuous quality improvement to individuals and organizations

QIIN will be a professional reference institute for the advancement of quality improvement.

Innovation: better strategies for making better value
Partnership: a broad network of people working together for growth
Sustainability: follow nature’s way today to safeguard tomorrow.

QIIN Strategic Plan 2025-2027

What We Do

CERTIFICATION COURSES

Our online and on-site certification courses, trainings, and workshops are designed to build industry-specific competency and skills for quality improvement.

QUALITY TOOLS

We utilize technology to continually develop working tools that enable professionals and organizations to enhance their customers’ satisfaction.

INFORMATION DISSEMINATION

Through our programs (volunteer, research, and publication) and events (QIIN Quality 4.5 Summit), we engage our members and organizations to grow skills and improve the quality of products and services.

MEMBERSHIP GROWTH

The goal of QIIN's activity-based membership is to help members advance their professional status and be competitive in their various fields of endeavor.

Our Team

Dr. Musa Umar

Board Chairman

Dr. SS Hati

President /CEO

Bar. Adekunle D.

legal/corporate

Partners and Affiliates