quality

At QIIN, we begin every QMS training by asking, “What is quality?” The varied responses reveal just how broad the concept is, but to truly grasp it, especially within the ISO 9001:2015 framework, we must go beyond intuition and explore its foundational meaning.

Nigeria has been grappling with an unprecedented inflation rate, reaching a staggering 22.22% in April 2023. How do businesses manage quality and how might consumers interact with products and services.

In the ever-evolving landscape of industrial revolutions, the role of quality management systems like ISO 9001:2015 has been pivotal in ensuring organizational excellence.