iso 9000:2015

At the Quality Improvement Institute of Nigeria (QIIN), our journey toward ISO 9001:2015 certification was more than a formality; it was an opportunity to reaffirm our mission and institutional values through a well-crafted quality policy.

At QIIN, we begin every QMS training by asking, “What is quality?” The varied responses reveal just how broad the concept is, but to truly grasp it, especially within the ISO 9001:2015 framework, we must go beyond intuition and explore its foundational meaning.