QMS ISO 9001:2015 Internal Auditor

Learning Objectives

• Understand the ISO 9001:2015 standard and its application.
• Learn the principles and practices of effective internal audits.
• Gain skills to plan, conduct, report, and follow up on an internal QMS audit.
• Identify areas for improvement in the QMS to enhance overall organizational performance.

Course Modules

1. Introduction to ISO 9001:2015

   • Overview of the standard
   • Key changes from previous versions
   • Quality management principles

2. Roles and Responsibilities of an Internal Auditor

   • Auditor skills and competencies
   • Ethical conduct and confidentiality

3. Audit Preparation

   • Planning an audit
   • Audit tools and checklists
   • Understanding organizational context

4. Conducting the Audit

   • Gathering evidence
   • Interviewing techniques
   • Process auditing

5. Reporting and Follow-Up

   • Writing effective audit reports
   • Non-conformities and corrective actions
   • Closing the audit loop

Course Format

• Duration: Typically 2-3 days (adjustable based on specific needs)
• Delivery Mode: Online (via Zoom, Google Meet, or a dedicated learning platform)
• Materials Provided: Course slides, ISO 9001:2015 audit checklist, sample audit reports

Target Audience

• Quality managers and professionals
• Individuals responsible for ensuring ISO compliance
• Anyone interested in becoming a certified internal auditor

Assessment and Certification

• Participants will complete a final exam at the end of the course.
• A certificate of completion will be provided to those who pass the exam, demonstrating their capability to audit against the ISO 9001:2015 standard.

Instructor Profile

An experienced auditor with in-depth knowledge of ISO 9001:2015 and practical auditing experience. Ideally, the instructor should be a certified lead auditor.

Enrollment and Fees

• Fees: N150000
• Registration: Details on how to enroll and payment methods.

Additional Resources

• Access to a private forum or group for ongoing support and Q&A.
• Supplementary materials and updates on ISO 9001:2015 standards.