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Nigeria has been grappling with an unprecedented inflation rate, reaching a staggering 22.22% in April 2023. How do businesses manage quality and how might consumers interact with products and services.

In the ever-evolving landscape of industrial revolutions, the role of quality management systems like ISO 9001:2015 has been pivotal in ensuring organizational excellence.

The story of the evolution of quality management systems (QMS) is a testament to the power of continuous improvement. It’s an ongoing quest to enhance the quality of products and services ….

On March 12, 2022, a pivotal event marked the dawn of a new era for quality improvement in Nigeria. The Quality Improvement Institute of Nigeria (QIIN) held its inaugural board meeting in Abuja.