Books
Fundamentals of Quality
FREE eBook
QIIN legacy book. A foundation book to start you on the journey to becoming a quality professional. And for quality professionals, this book is an updated refresher for you to catch up with what is trending.
READ the book, Click here to take the TEST from Aug. 30-2023 and get CERTIFICATION!
Customer Experience Management
Purchase with Course (N20,000)
In today’s highly competitive business environment, providing an exceptional customer experience has become more critical than ever before. Learn how to easily meet customer requirements and create a memorable experience that unfailingly gives birth to customer loyalty.
This book is offered together with the course for FREE to QIIN members.
STARTS November 2023
Quality Improvement For Organizations
Purchase with Course (N50,000)
Quality improvement presupposes the establishment of a quality management in any organization. Learn how organizations can set up a quality management team and sustain product and service quality.
This book is offered together with the course for FREE to QIIN members.
STARTS October 2023
Human Resources For Quality Management
Purchase with Course (N30,000)
Quality management thrives on the right human touch. Discover how to curate and nurture a team adept at upholding and advancing quality standards, ensuring that quality isn’t just achieved, but constantly enhanced.
This book is offered together with the course for FREE to QIIN members.
STARTS November 2023