Welcome to Quality 4.5 Summit
The Quality Improvement Institute of Nigeria (QIIN), in collaboration with strategic partners and sponsors, is proud to host the ground-breaking edition of the Quality 4.5 Summit.
QIIN Quality 4.5 Summit is a brainchild of the need to strengthen quality management practices across product and service organizations in Nigeria. Our goal is to create a platform that fast-tracks Nigerian organizations to meet the new paradigm in quality management (Quality 4.5), ensuring that Nigeria is at the forefront of global advancements in quality management.
THEME
“Quality Management for Business Growth, Competitiveness, and Consumer Satisfaction”
DATE
8
November
2023
VENUE
Virtual
Via
Zoom
Who Should Attend?
Business Owners and Heads of Organization
Private, Government, NGOs and Civil Society.
Recommended Registration Package
Request a formal letter here.
Quality Management Stakeholders
Government Regulators, Consumer Rights Advocates, Certification/
Accreditation Bodies, Educational Institutions
Quality Professionals
Directors, Heads, Managers, Auditors and Officers of Quality.
Quality Assurance, Quality Control, Quality Consultants, Customer/Consumer Care, Service, Success, CX, UX Professionals, etc.
Organizational Managers and Others
Administrators, Human Resources, Researchers, Students and
Quality enthusiast.
Why Attend?
Learn from industry experts/regulators on how to establish and manage quality:
Acquire actionable insights to elevate organizational standards and reputation.
Explore tools and strategies to outpace competition:
Equip yourself with innovative methods ensuring a competitive edge.
Connect and collaborate with quality professionals:
Forge valuable partnerships, expanding your professional network.
Be the change and growth agent in your organization:
Propel transformative initiatives, driving business success and growth.
Programme Schedule
Opening
- National Anthem
- Introducing the QIIN Quality 4.5 Summit
- Keynote Address: “Quality Management for Business Growth, Competitiveness, and Consumer Satisfaction”
- Session Interlude: Product/Service Presentation
Plenary
Federal Competition and Consumer Protection Commission (FCCPC)
“Quality and Safety are Your Rights: FCCPC’s Role in Empowering Consumers to #DemandandInsist on Excellence in a Vibrant and Competitive Nigerian Market.”
Standards Organisation of Nigeria (SON)
“Navigating the Future of Standards: The Integral Role of SON in Fostering Innovation, Excellence, and Consumer Confidence Through Dynamic Standardization and Certification.”
SERVICOM
“Empowering a Nation with Quality Public Services: Unveiling SERVICOM’s Endeavors in Revolutionizing Citizens Satisfaction and Sustainable Development.”
Question and Answer
Session Interlude: Product/Service Presentation
Poster Presentations
Abstracts submitted in poster format will be displayed in slide presentation format.
Coordinator: Editor-in Chief of the Journal of Organizational Quality Improvement (JOQI)
Downloads:
Call for Abstract Information
Poster Sample/Template (PPT)
Abstract Sample
Break
1 Hour break
Further discussions on QIIN Memberships and Programs
Questions and Answers
The New Paradigm
SmartCertify
A community-driven program where organizations work together to streamline the certification to ISO 9001: 2015 process and ensure sustainable quality management practices.
Vote of Thanks
Certificate Issuing
Closing
Call for Abstract Submission
The Scientific Committee of QIIN Quality 4.5 Summit invites authors to submit their research
abstracts for poster presentation. This is FREE for registered members.
Get more details from links below.
Downloads:
Call for Abstract Information/Guideline
Poster Sample/Template (PPT)
Abstract Sample
SUPPORT
FAQs
Frequently Asked Questions and Answers
Why Virtual and One Day?
In light of the current economic landscape in Nigeria, occasioned by the removal of fuel subsidies leading to increased costs of transportation and other essential commodities, we have chosen to host the summit virtually. This ensures that every interested participant can join the summit conveniently and cost-effectively, but most importantly, everyone gets to access the same planned benefits, with the exception of rice and stew (smiles).
Are there different registration options?
Yes, you can register as an individual (a member or professional) or as a Fellow through the organizational registration process (Click Here). Organizational registration is the most cost-effective, with access to great benefits for the organization and up to four staff. Request a letter to your organization.
You can also register for the SUMMIT without becoming a member of QIIN (Click Here).
Can my computer or mobile device handle the virtual event?
Once you have Zoom installed on your device, most up-to-date computers and mobile devices, such as laptops, desktops, and handheld tablets, can run the virtual event for you. Once the event platform opens, you will be able to log in and update your profile information in preparation for the event.
Can I ask questions during the sessions?
Yes, there will be Q&A sessions after each presentation where participants can ask questions. We encourage you to ask questions using the Zoom chat option. This tool allows attendees to pose questions to the session presenters for responses during the live session or afterwards as a follow-up.
What if I experience technical issues during the virtual event and miss it?
Not to worry if you miss the event for whatever reason! All presentations would be recorded and stored for registered members to have access to on the summit webpage even after the event.
How do I access my certificate of attendance?
You will be able to download your certificate of participation after the summit. This will be through the QIIN learning management system, in which you will be required to answer a brief survey question for the future improvement of the summit.
Can I share my virtual summit login information with other members of my team?
Registered organizations can actually hold a public display of the event for group participation. However, everyone will need to register for the summit to personally access the benefits. Everyone is welcome, and all registrations are accepted instantly, so they will be allowed to access the event right away.
How can I access the Zoom link for the summit?
The Zoom link will be sent to your registered email prior to the event.